When you are a candidate looking for a job, it can be difficult knowing
what employers want from you. It seems that having a resume is the
first step but that does not mean you will even get a call let alone an
interview from the company so what do employers want?
The Truth
The sad truth is that different employers want different things and it
depends on a lot of factors. Wow what a non-answer. Well it is the
truth. What employers want is as difficult a question to answer as
what employees want to stay with a company. It depends on the
employee. There are however a number of things that you can do as a
candidate to put yourself in the best position possible to be
successful in getting a position.
What Employers Want in a Resume - Your Resume Story
The first truth about employers is that employers want a resume that is
easy to read and tells a story that makes sense. Depending on the
marketplace and the economy, employers will get anywhere from dozens to
hundreds or thousands of resumes submitted for a position. Your
resume needs to stand out from the rest and tell a story. That story
should be easily understood and clearly laid out on the resume.
What do I mean by a resume story? Simple, your resume tells an
employer about what type of employee you are and it tells a story about
what kind of employee you will be. Good or bad it is a story. Here
are a couple of examples. If you have a resume that shows continual
expansion of responsibility and a chronological growth in skills, the
employer will view that as a person who seeks challenges and has career
ambitions. That is great for a growth position or a company that seeks
individuals who have ambition. For a company that wants someone to do
their job and not make much noise, that person would be disruptive.
Even if they have the perfect skill set.
Another example, might be a resume where the person has worked for 20+
years as a skilled tradesman and only been with 2 companies through
that period of time. This means the person is probably skilled at their
trade, shows up on time and generally is a valued employee. That is
great for some types of positions but not others.
Resume Keywords
In today's technology driven marketplace, automation has taken hold of
the resume sorting business. Recruiters and hiring managers us
keywords to seek out candidates for positions. Often they are not that
creative in searching out good candidates.
Example, your current title at your company is a supervisor. You are
trying to apply for a position at another company where it is called a
department manager. A recruiter is probably going to do a keyword
search for department manager or just manager. Your resume may get
missed if you don't have the keywords in your resume.
Solution? Make sure your resume has a number of the correct
keywords from a given job description before you apply. There is a
balance because you don't want your resume to be too long and wordy so
you need to tailor it to the job. Don't lie or overstate but make sure
you have a good number of the keywords from the job description.
What Employers Want in an Interview.
Again, this is a big question and there is no real answer that can best
prepare you for an interview. There are a number of resources on the
web that can tell you what questions you should be able to answer and
how to answer them. There are interview sites that help you dress for
success or create rapport with your interviewer. You can find those
all over the web and some of them are also here on this site. The
message I want to leave you with is the following, think of the
interview from the perspective of the company and what the company needs to be successful. After all you are trying to convince them to invest in making you their newest employee.
Three Reasons for Employees
Whether you know it or not employees are expensive. A good rule of
thumb is that any employee you hire will cost you about about 50% over
and above the wages. These costs include, benefits, employer paid
taxes, state and federally mandated workplace programs. In some places
where they have wage laws, sick pay laws, mandatory health care
requirements it can be much higher than 50%. This does not include
the overhead costs of rent/utilities/business supplies/ etc.
What this means is, if you are a sales person being paid $50,000 a year
and you make $75,000 in sales gross profit for a year, your company has
probably lost money on you. In fact the average sales person needs to generate 3x their salary in sales before a company breaks even.
This lesson in business economics is so you understand what employers
want from potential employees, they want to make a profit. There are
basically three reasons a company needs an employee, either they make money, they save money or they improve an operation or process.
Your job is to figure out how you do one or two of these and
communicate in those words to your potential employer. Talk in their
language.